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Support Plans

Choose the level of assistance that fits your family history needs.

Basic Plan – $99

Perfect for starters

  • ✔ Software installation and setup assistance
  • ✔ Fix common errors and startup issues
  • ✔ Basic troubleshooting support
  • ✔ Up to 1 hour remote support session
  • ✔ Email support for follow-up (24–48 hours)
Get Support – $99

Premium Plan – $199

Recommended for most users

  • ✔ Everything in Basic Plan
  • ✔ Advanced troubleshooting and issue resolution
  • ✔ Data file repair and recovery assistance
  • ✔ Software performance optimization
  • ✔ Up to 2 hours remote support
  • ✔ Priority email and chat support
Get Support – $199

Advanced Plan – $299

For complex and ongoing needs

  • ✔ Everything in Premium Plan
  • ✔ Complex technical issue resolution
  • ✔ Data migration and backup assistance
  • ✔ One-on-one expert consultation
  • ✔ Up to 3 hours dedicated support
  • ✔ Highest priority support with faster response time
Get Support – $299

“We provide independent support services and are not affiliated with any official software brands.”

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